General Booking Terms & Conditions

Thank you for accessing the terms and conditions for Elite Golf Experiences. Our goal is to deliver ultimate customer service in all stages of our business relationship with you. Elite Golf Experiences golf travel specialists will provide a golf & lifestyle experience that meets your requirements and creates lifetime memories. We have taken all care to ensure published information and prices on our online platforms and/or brochures are accurate. If we, however, identify an error or omission in the publication, we will inform you before confirming your booking.

Your use of Elite Golf Experiences´ websites and e-mail communication with Elite Golf Experiences´ golf travel experts mean that you agree to the terms and conditions as outlined below:

1)    Booking Confirmation and Payment Terms
Booking confirmation is subject to availability and a 25% non-refundable deposit of the total cost of the package is required unless a different amount is specified at time of booking. It is only when confirmation has been received by you that the booking is deemed to be confirmed. We will acknowledge receipt of your booking request by email. Elite Golf Experiences will generally hold reservations pending final approval but cannot guarantee pricing until you make a deposit. Your final payment of the remaining balance is due 60 days prior to arrival unless stated otherwise upon confirmation of your reservation. If your booking is made within 60 days of travel, Elite Golf Experiences will require full and complete payment at the time of booking. Deposits not received within five business days of booking will result in cancellation of your reservation. Our acceptance of your de¬posit forms a contract between us and the party leader (first named passenger) acting on behalf of all passengers in the party.

All Payments are to be made by wire transfer to Elite Golf Experiences, Inc., 201 Beachway Drive, Palm Coast, FL 32137. 

2)    Changes to Existing Bookings
In case you must change any of the pre-confirmed services, number of persons in your group or transfer your booking to another person, the person who originally booked the holiday must send us written notice by email. We cannot accept changes solely by phone call. No fee will be imposed unless vendor-imposed fees apply.

3)    Cancellations of Bookings for Trips into and within the USA
For cancellations up to 40 days prior to the date of your booked tour (departure date), your deposit(s) will be charged in addition to any vendor-imposed fees associated with your booking.  For cancellations 39 to 10 days prior to your booked tour, a fee of 50% of your trip cost will be imposed in addition to any vendor-imposed fees. A cancellation charge of 100% of the total cost of the tour applies if the withdrawal takes place less than 10 days before the date of travel.

Hotels, golf courses, and other suppliers may require different payment terms and have different cancellation penalties than those outlined above. Consult with your golf travel consultant for details at time of booking.

Group bookings require different payment terms and may have different cancellation penalties than those outlined above. Consult with your golf travel consultant for details at time of booking.

If your holiday needs to be cancelled for reasons of force majeure – including pandemics – Elite Golf Experiences will do anything possible to get a full refund or credit from the suppliers.  A fee of $ 300.00 per person, which includes process fees plus some of the labor expenses for Elite Golf Experiences and its Independent Contractors, applies in any case.   

4)    Cancellations of Bookings to Destinations Outside The USA:
For cancellations up to 60 days prior to the date of your booked tour (departure date), a fee of 25% of your trip cost (non-refundable deposit) will be charged in addition to any vendor-imposed fee above that amount. 59 to 31 days prior to the date of your booked tour, a fee of 50% of your trip cost will be charged in addition to any vendor-imposed fee above that amount. A cancellation charge of 100% of the total cost of the tour applies if the withdrawal takes place less than 31 days prior to the travel date.

“Unique Experiences such as the Masters or the Ryder Cup” are subject to additional cancellation fees. Ask your golf travel expert for specifics.

Group bookings require different payment terms and may have different cancellation penalties than those outlined above. Consult with your golf travel consultant for details at time of booking.

Any cancellation notice must be given to Elite Golf Experiences during business hours - Monday through Friday 9:00 a.m. to 6:00 pm. EST time in writing to office@elitegolfexperiences.com

Cancellation by Elite Golf Experiences
Elite Golf Experiences reserves the right to cancel your tour. If we do, you will be offered the choice of a full refund or a holiday of comparable standard and price. On no account will we cancel your holiday within 60 days of departure other than for reasons of force majeure – including pandemics - or if your payment is not received by the due date.

5)    Travel Protection Plan
Smart choice. Due to strict cancellation policies of suppliers to refund any direct costs, Elite Golf Experiences highly recommends a travel insurance plan as your travel investment against the unexpected. Elite Golf Experiences is not a licensed insurance broker but has an excellent cooperation with the Insurance Provider Travel Safe. For a summary of plan details on benefits, coverage, limitations, and exclusions, please check out  the excellent insurance specifically for golf travelers: Travel Safe.

6)    Currency Changes & Fluctuations 
If you travel to non-USA destinations your trip cost may be subject to changes because of currency fluctuations.  A final price will be provided when your final payment is due but not later than 61 days prior to travel. Elite Golf Experiences makes every effort to protect you from currency changes and fluctuations. Elite Golf Experiences will absorb an amount equivalent to 2% of the holiday price which excludes insurance premiums and any other amendment charges.
7)    Price changes
The price of your holiday is also subject to surcharges on the following items: Governmental action, aircraft, fuel, overflying charges, and airport charges. Even in this case we will absorb an amount equivalent to 2% of the holiday price which excludes insurance premiums and any amendment charges. Only amounts more than 2% will be surcharged. In no case will you be paying more than 10% of the holiday price.

You will be notified of any surcharges no later than 60 days prior to your tour date. In exchange for this guarantee, we will not make any refunds in the event of a favorable variation to currency rates. No price changes will be applied 60 days prior to your date of travel.

8)    Passports, Visas and Documentation
All passports, visas and health documentation are your responsibility. If you are refused travel entry into a country because of document irregularities, Elite Golf Experiences cannot be held liable and there will be no refund of any portion of your trip.

9)    Accuracy/Descriptions of Websites and Brochures
The descriptions of the hotels and golf courses and other aspects of the holidays are based on opinions gained on site visits and on the opinions of hotels themselves. We are not always able to exercise control over all the components of the holiday arrangements and it is possible that an advertised amenity be withdrawn or changed due to various reasons such as water conservation, renovation work, etc. We will advise you if we become aware of a major change, but we cannot accept liability for loss, damage or inconvenience in such circumstances.

Should events beyond our control require alterations of arrangements, Elite Golf Experiences, reserves the right to alter or modify the itinerary without advanced notice, to withdraw any tour component from your trip and/or to substitute a tour component of equal or better standard.

10)    Golf: Tee times & Course Conditions & Golf Handicap
Golf courses reserve the right to alter confirmed tee times. If your confirmed golf club cancels your reservation or changes your tee time we will try to find a suitable alternative. You will be charged or refunded for any difference in the original cost. Such changes do not entitle you to cancel a holiday that is part of a package.

“No shows” and unused green fees will not entitle any player to a reimbursement in any of the golf courses selected. Unused green fees will not be refunded by Elite Golf Experiences.

Elite Golf Experiences cannot be held responsible for the actual playing conditions of the golf courses whether caused by course maintenance, or weather conditions etc. Golf course closure due to bad weather conditions is solely at the discretion of the golf course.

Many international golf clubs require visitors to show handicap cards. While this is not particularly common, we strongly recommend you travel with a handicap card. We accept no responsibility if you do not and are subsequently denied golf. Certain clubs also place maximum handicap restrictions on visitors. If your handicap is greater than 24 (men) or 36 (ladies) please notify us. in order we can discuss which clubs may have relevant restrictions.

11)    Service inquiries during & after your holiday.
In the rare case that you are unhappy with a service during your tour, you must notify the hotel, golf course, transfer company, car rental company or any other service provider while there. You must also notify Elite Golf Experiences by email or phone call. We are determined to remedy any unpleasant situation or solve any problem instantly. If you do not notify us promptly about a problem or complaint involving the negligence of any of our suppliers, sub-contractors, or agents in relation to any service provided within 31 days after your return, any compensation you may have been able to claim could be reduced or even forfeited if you do not follow the complaints procedure set out in this clause.

12)    Limitations of liability/dispute resolution/binding arbitration
Elite Golf Experiences does not accept any liability of whatever nature for the acts, omissions, or default, whether negligent or otherwise, of those service providers in connection with your travel pursuant to a contract between them and yourselves and over whom we have no direct control. We do not accept liability in contract or in tort (actionable wrong) for any injury, damage, loss, delay, additional expenses or inconvenience caused directly or indirectly by force majeure or other events which are beyond our control, or which are not preventable by reasonable diligence on our part including, but not limited to war, civil disturbance, fire, floods, severe weather, acts of God, acts of Government or of any other authorities, accidents to or failure of machinery or equipment or industrial action. Elite Golf Experiences, a subsidiary of Golf Travel Consulting, Inc., is licensed to market and distribute travel products and arrange for holiday services offered in its brochure and on its websites, including transportation, golf courses and accommodations through independent contracts. The golf courses, hotels and resort accommodations, and other suppliers (including but not limited to airlines, trains, cruises, ferries, motor coaches, car rentals, hotels, insurance, FedEx, and restaurants) providing services are independent contractors and are not agents, employees, servants, or joint ventures of Elite Golf Experiences, or its affiliates. All certificates and other travel documents for services issued by Elite Golf Experiences are subject to the Terms and Conditions specified by the supplier, which are available upon request, and to the laws of the countries in which the services are supplied. After departure, if the services included in the holiday cannot be supplied or there are changes in an itinerary for reasons beyond the control of Elite Golf Experiences, Elite Golf Experiences will arrange for the provision of comparable services. Any resulting additional expense will be your responsibility, and any resulting savings will be refunded to you by Elite Golf Experiences.

You agree that neither Elite Golf Experiences, nor its affiliates shall be liable for any damage, loss (including personal injury, death, and property loss), or expense occasioned by any act or omission of any supplier providing services, any insurer or insurance administrator, or any other person. Any dispute between you and Elite Golf Experiences directly or indirectly relating to the Terms and Conditions shall be first submitted to mediation at Flagler County, Florida before a mediator mutually agreed to by the parties. If mediation is not successful, the dispute must be resolved by binding arbitration under Florida law before a state approved arbiter. The prevailing party shall be entitled to an award of costs and reasonable attorneys’ fees. Any action to enforce the arbitrator’s decision shall be brought in the state or federal courts in the State of Florida. Arbitration against Elite Golf Experiences must commence within one year following the date of travel completion. Neither Elite Golf Experiences nor any affiliate shall in any case be liable for other than compensatory damages, and you hereby waive any right to punitive damages. No person, other than an officer of Elite Golf Experiences by a document in writing, is authorized to vary, add, or waive any term or condition in its brochure or on its websites, including any term or condition set forth in the preceding provisions.


Elite Golf Experiences, 201 Beachway Drive, Palm Coast, FL 32137, Florida USA,                        Phone: (+1) 386 868 0555
Florida Seller of Travel License ST 38272